We aim to dispatch your Berber Leather purchase within 2 working days.
If you've made a mistake on your order or on your address - don't panic! Just drop Beki an email at firstname.lastname@example.org or through our contact form and we will sort it out.
We can offer FREE POSTAGE for UK Customers.
Our Free postage service takes on average 3-5 working days and uses My Hermes as the Courier.
If you need your items quicker we offer Express Shipping within the UK with Parcel Force, which will see your parcel arrive in 1-2 business days. This service has a £5 charge.
International orders cost £5 for our EU Friends and £10 for everyone else worldwide.
If your country is not available when selecting your postage please let us know and we will see what we can do. Please do not place an order and ask us to correct the country afterwards as it isn't always possible.
We use a variety of postage partners in different countries to send your bags out. If you would like us to use a specific courier for your international delivery please let us know, however this may affect your postage charges.
Before you return any of our bags please contact Beki on her email at email@example.com or through our contact form.
Please see our Terms and Conditions page for specific information about Returns.