We aim to get your Berber Leather purchase out to you within 2 working days.
If you've made a mistake on your order or on your address - don't panic! Just drop Beki an email at email@example.com or through our contact form and we will sort it out.
For UK deliveries postage is FREE
We use MyHermes Courier Service to get your bags from our door straight to yours. If you know that MyHermes struggles to deliver to your area please let us know before you place your order, however please be aware that if we use a different courier service this may lead to additional postage charges.
For international orders we have a small postage charge, £5 for our EU Friends and £10 for everyone else worldwide.
If your country is not available when selecting your postage please let us know and we will see what we can do. Please do not place an order and ask us to correct the country afterwards as it isn't always possible.
We use a variety of postage partners in different countries to send your bags out. If you would like us to use a specific courier for your international delivery please let us know, however this may affect your postage charges.
Before you return any of our bags please contact Beki on her email at firstname.lastname@example.org or through our contact form.
Please see our Terms and Conditions page for specific information about Returns.